Omnichannel Support Supercharged
with AI
One inbox for WhatsApp, Email, Instagram, Telegram, Live Chat & more — powered by BotIQ, our proprietary AI that learns from your docs, help center & past conversations to resolve queries instantly.
Everything You Need. Enhanced with AI.
A complete omnichannel support platform, supercharged with BotIQ — your always-on proprietary AI agent for instant, accurate customer support at scale.
BotIQ Agent
LiveBotIQ's proprietary AI agent automates conversations, learns from your help center, chats & FAQs. Resolve common queries without human intervention.
AI Copilot for Agents
Captain Copilot gives agents smart answer suggestions, instant access to past conversations, and quick lookups from help articles in real-time.
Omnichannel Inbox
Unify WhatsApp, Email, Facebook, Instagram, Telegram, Line, SMS, and live chat into one powerful inbox. Never miss a conversation.
Human + AI Hybrid
Seamlessly hand off complex queries to human agents with full context. AI handles routine questions; your team focuses on what matters most.
Help Center & Knowledge Base
Build self-service portals with rich articles, FAQs & guides. Multi-brand support with custom domains, BotIQ-powered search & multilingual content.
Real-Time Translation
Captain translates messages on-the-fly so agents can respond in any language. Serve global customers without multilingual staff.
Reports & CSAT Analytics
Live dashboards with conversation, agent, inbox & team reports. Built-in CSAT surveys, downloadable reports & real-time monitoring.
Automation & Workflows
Auto-assignment, business hours, automation rules, canned responses, and agent capacity management to scale support effortlessly.
Campaigns & Segments
Proactively engage customers with targeted campaigns. Segment contacts, store custom attributes, and use pre-chat forms for data collection.
Developer-Friendly APIs
Full REST API, webhooks, SDK, and dashboard apps. Build custom integrations or embed LiveBotIQ into your existing product seamlessly.
Enterprise Security
Hosted on enterprise-grade infrastructure. SOC 2 Type II, GDPR, ISO 27001 compliant. End-to-end encryption with dedicated security controls.
Plug-and-Play Integrations
Connect Slack, Dialogflow, Shopify, Linear, Google Translate & more. Dashboard apps let you embed internal tools right inside LiveBotIQ.
Every Channel. One Inbox.
Your customers are everywhere — WhatsApp, Email, Instagram, Telegram and more. LiveBotIQ brings every conversation into a single unified inbox, powered by BotIQ.
Live Chat
Embed a customizable chat widget on your website
Connect via WhatsApp Cloud API or Twilio
Forward emails to unified inbox for tracking
Manage DMs and story replies in one place
Respond to Messenger conversations instantly
Telegram
Bot integration for Telegram channels
Twitter / X
Track mentions and direct messages
SMS
Twilio-powered SMS conversations
Line
Popular messaging in Asia-Pacific markets
API Channel
Build custom channels with our REST API
Plus custom channels via our open API. If your customers use it, LiveBotIQ supports it.
Go Live in 6 Simple Steps
From deployment to BotIQ-powered automation — set up your complete omnichannel support platform without an IT team.
Sign Up in Seconds
Create your LiveBotIQ account and get instant access to your dashboard. Your platform is ready in under 10 minutes.
Connect Your Channels
Link WhatsApp, Email, Facebook, Instagram, Telegram, SMS, and your live chat widget. All conversations flow into one unified inbox.
Train BotIQ
Feed your help center articles, FAQs, and documents to BotIQ. Our proprietary AI learns your products, policies, and brand voice using RAG technology.
Build Your Help Center
Publish rich help articles, guides & FAQs with multi-brand portals and BotIQ-powered search. Customers self-serve 24/7.
Set Up Automations
Configure auto-assignment, canned responses, business hours, and automation rules. Let workflows handle the repetitive tasks.
Scale & Optimize
Monitor live dashboards, CSAT scores, and agent performance. BotIQ resolves up to 80% of queries — watch costs drop while CSAT climbs.
Try LiveBotIQ Right Now
Experience the power of RAG-based AI support. Click the chat bubble below — this is exactly how your customers will interact with your trained AI.
How We Compare to the Competition
AI-first architecture. No per-resolution fees. See why teams switch from Intercom & Zendesk to LiveBotIQ.
14-day free trial. No credit card required.
Start Free. Scale as You Grow.
Choose a plan that fits your team. All plans include omnichannel support, help center, and BotIQ.
Why Choose LiveBotIQ Over Competitors?
AI power at a fraction of the cost of competitors.
Starter
Managed hosting with AI features for growing businesses
Pro
Full AI power for teams who need scale and customization
Enterprise
For large organizations with custom needs and compliance
All plans include SSL encryption, 99.9% uptime SLA, and 14-day money-back guarantee. Compare all features →
Trusted by 15,000+ Businesses
From startups to enterprises, teams rely on LiveBotIQ for BotIQ-powered omnichannel customer support.
“LiveBotIQ cut our support ticket volume by 65% in the first month. The RAG-based answers are incredibly accurate — our customers can't tell it's AI.”
“We trained it on our entire product catalog and return policy docs. Now it handles 80% of customer queries instantly. Best ROI of any tool we've bought.”
“The human handoff is seamless. Complex queries get routed to our team with full context. Our CSAT score went from 72% to 94% in just 3 months.”
“Integration took literally 5 minutes. One script tag, connected our docs, and it was live. The per-token billing means we only pay for what we use.”
“Supporting customers in 12 languages without hiring multilingual staff? LiveBotIQ made it possible. Our international sales grew 40% this quarter.”
“We tried Intercom and Zendesk first — too expensive for our stage. LiveBotIQ gives us enterprise-level AI support at a startup-friendly price.”
Integrations & Developer Tools
Connect LiveBotIQ with Slack, Shopify, Dialogflow, and more — or build custom integrations with our open API.
Enterprise-Grade Security
Your data is protected by industry-leading security standards.
SOC 2 Type II
Certified compliant
GDPR Ready
EU data protection
99.9% Uptime
Enterprise reliability
ISO 27001
Information security
Ready to Own Your
Customer Support Stack?
Join thousands of teams using LiveBotIQ for BotIQ-powered, omnichannel support. Start a free trial today — no credit card required.
Trusted by 15,000+ businesses