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Our Story

About LiveBotIQ

We're on a mission to make world-class customer support accessible to every business — powered by AI, designed for humans.

Our Mission

Customer support shouldn't be a cost center — it should be your competitive advantage. LiveBotIQ was founded with a simple belief: every business, regardless of size, deserves access to enterprise-grade support tools powered by AI.

We've built an omnichannel platform that unifies 12+ messaging channels into a single inbox, powered by BotIQ — an intelligent agent that learns from your knowledge base and conversations to provide instant, accurate responses to your customers.

Today, over 15,000 businesses in 80+ countries use LiveBotIQ to deliver faster, smarter, and more personal customer support — while cutting costs by up to 70%.

Our Values

Customer Obsession

Every feature we build starts with a real customer problem. We listen first, then engineer solutions that make support teams more effective.

AI-First Innovation

We believe AI should augment human capability, not replace it. BotIQ handles the repetitive so your team can focus on what matters.

Transparency & Trust

We build relationships on honesty. No hidden fees, no surprise pricing changes, no data practices we wouldn't be proud to explain.

Inclusive by Design

Our platform supports 30+ languages, multiple accessibility standards, and teams of every size — from 2-person startups to global enterprises.

Global Reach

With customers in 80+ countries and support for 12+ channels, we're building the infrastructure for worldwide customer engagement.

Speed & Simplicity

Complex problems deserve simple solutions. We obsess over making powerful features intuitive to set up and use.

Our Journey

2023LiveBotIQ founded with a vision for AI-first customer support
2023Launched BotIQ with RAG-powered knowledge base
2024Reached 5,000 business customers across 40 countries
2024SOC 2 Type II certification achieved
2025Expanded to 12+ omnichannel integrations
202515,000+ businesses trust LiveBotIQ for support
2026Launched BotIQ Copilot for agent assistance

The Team

LiveBotIQ is built by a diverse, globally distributed team of engineers, designers, and customer support veterans. We've worked at companies like Google, Stripe, Intercom, and Freshworks — and we've experienced the pain of bad support tools firsthand.

Our team is united by a shared passion: making customer support delightful for both the teams delivering it and the customers receiving it.

Backed by the Best

LiveBotIQ is backed by leading venture capital firms and angel investors who share our vision for the future of customer support. We're well-funded and focused on long-term sustainable growth.

Get in Touch

We'd love to hear from you. Whether you're a potential customer, partner, investor, or just curious about what we're building: